1. Introduction

Bestminton Club’s chatbot (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and delete information when you use our application through Facebook.

By using our application, you agree to the collection and use of information in accordance with this policy.


2. Information We Collect

When you use Bestminton Club’s chatbot via Facebook, we may collect the following types of data:

a) Information from Facebook

Depending on permissions granted, we may collect:

  • Full name
  • Facebook User ID
  • Profile picture
  • Email address (if permitted)

b) User Interaction Data

  • Messages and interactions with the chatbot
  • Preferences and usage behavior

c) Technical Data

  • Device type
  • Browser type
  • IP address (if applicable)
  • Log data for performance and security

3. How We Use Your Information

We use collected data for the following purposes:

  • To provide and operate chatbot functionality
  • To personalize user experience
  • To respond to user inquiries
  • To improve our services and features
  • To ensure security and prevent misuse
  • To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data.

We may share data only in the following cases:

  • With service providers (hosting, analytics) strictly for operation purposes
  • When required by law or legal process
  • To protect rights, safety, and security

5. Data Retention

We retain your data only as long as necessary to:

  • Provide our services
  • Fulfill the purposes outlined in this policy

We may retain certain data longer if required for:

  • Legal obligations
  • Dispute resolution
  • Enforcement of agreements

6. User Data Deletion

You have the right to request deletion of your data at any time.

a) Remove via Facebook

You can remove our app by:

  • Going to Facebook Settings → Apps and Websites
  • Selecting Bestminton Club’s chatbot
  • Clicking Remove

b) Request Deletion Directly

You may also request deletion by contacting us:

Please include:

  • Your full name
  • Email associated with Facebook
  • Facebook User ID (if available)

We will process deletion requests within 30 days.


7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Secure servers
  • Access control
  • Data minimization

However, no method of transmission over the Internet is 100% secure.


8. Children’s Privacy

Our application is not intended for children under the age of 13.
We do not knowingly collect personal data from children.

If we become aware of such data, we will delete it immediately.


9. Third-Party Services

Our app may use third-party services (e.g., hosting providers, analytics tools). These services may have access to limited data only as necessary to perform their functions.

We are not responsible for the privacy practices of third-party platforms, including Facebook.


10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Request correction
  • Request deletion
  • Withdraw consent

To exercise your rights, contact us at hi@bestmintonclub.com.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.


12. Contact Information

If you have any questions about this Privacy Policy, please contact us: